Otter.ai
Live meeting transcription and AI summaries for Zoom, Meet and Teams.
Description
Otter joins Zoom, Google Meet, and Microsoft Teams calls to transcribe in real time, then turns the transcript into an AI summary, action items, and a searchable meeting record.
Pros
- Accurate real-time transcription
- Auto-generated summaries save real time
- Integrates with major video call tools
Cons
- Free tier limited on monthly transcription minutes
- Accuracy dips with heavy accents or crosstalk
What it does & solves
Otter solves the 'I was in the meeting but don't remember what was decided' problem. It listens live, produces a real-time transcript with speaker labels, and afterward generates a summary and action items so you don't have to take manual notes or re-watch a recording. It's aimed at anyone who sits in a lot of calls — sales, recruiting, consulting, project teams — and wants a searchable record instead of scattered personal notes.
Use cases
- Auto-transcribing and summarizing Zoom/Meet/Teams meetings
- Assigning action items to attendees straight from the transcript
- Searching past meetings by keyword instead of re-listening to recordings
- Asking the AI Chat feature questions about a past meeting
- Syncing meeting notes and next steps into Salesforce or HubSpot
- Reviewing sales calls for coaching without a dedicated call-recording tool
- Sharing a clean, timestamped transcript with people who missed the call
Who it's for
Useful for anyone in frequent video meetings — sales reps, recruiters, consultants, students in lectures, project managers — who wants notes without typing during the call. No technical skill is required; you just invite the Otter bot to a meeting or let the app join. Teams get more value once on Pro or Business, where longer meetings and CRM integrations unlock.
Getting started
- 1Sign up free and connect your Zoom, Google, or Microsoft Teams calendar.
- 2Let Otter auto-join your next call, or start a recording manually from the app.
- 3Watch the live transcript during the meeting and add your own notes or highlights.
- 4After the call, review the AI summary and action items, and correct any errors.
- 5Search past meetings by keyword or ask AI Chat a question about what was discussed.
Tips for using it well
- Assign speaker names once per recurring meeting so future transcripts label them automatically
- Use AI Chat to ask 'what did we decide about X' instead of scrolling the whole transcript
- The free plan's 30-minute per-conversation cap cuts off long calls mid-meeting — end and restart, or upgrade, for anything longer
- Correct transcription errors right after a meeting while you remember context, since Otter learns from corrections
- Turn off auto-join for meetings you don't want recorded, especially with external guests
Plans & pricing
Free plan: 300 transcription minutes per month, capped at 30 minutes per conversation, with 3 lifetime file imports — enough for occasional use but not a daily meeting schedule.
Pro
$16.99/user/month ($8.33/month billed annually)
1,200 minutes/month, 90 minutes per conversation, 10 file imports/month, and Salesforce/HubSpot integrations.
Business
$30/user/month ($19.99/month billed annually, 5-seat minimum)
Unlimited meeting minutes, a 4-hour per-meeting cap, joining up to 3 meetings at once, and admin controls.
Enterprise
Custom
Unlimited everything plus SSO/SCIM and a HIPAA add-on.